Язык интерфейса: English Операционные системы: Win95 / Win98 / WinME / WinNT 4.x / WinXP / Windows2000 / Windows2003 / Windows Vista Starter / Windows Vista Home B Цена: Бесплатно
Alchemy Helpdesk is a software helping IT groups of the small and medium-size companies handle users technical support requests. If a user experiences problems with the hardware or software on his workplace, he/she creates a Request in the helpdesk software and describes the problem in that request. The IT staff later can assign the request to a certain team member, check the status of a request, etc.