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Jet Service Desk
High-speed HelpDesk/Service Desk system which includes following workflows: Request Management, Incident Management, Problem Management, Change Management, Service Asset and Configuration Management, Service-Level Management, Knowledge Management. Ключевые слова:
Service Desk, HelpDesk, ITIL, Request Management, Incident Management
Скачать бесплатно! (3.74 Mb)
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Sinergia Help Desk
Sinergia is an open source, web based, help desk solution, developed in C# using version 3 of the .NET framework.
Among the supported features are: Case Management, Case Type customization. Reports. Query case history. Users management. Ключевые слова:
help desk, crm, call center, workflow, claim tracking
Скачать бесплатно! (4.39 Mb)
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AbusePipe Abuse Desk Management Software
Abuse Desk Management Software, Abuse Queue Management Software. Identifies the originating source of email abuse complaints extremely quickly, and allows you to immediately contact the originating customer and take appropriate action. Ключевые слова:
abuse desk management software, abuse-queue management tools, abuse mail handling software, help desk tracking system, help desk
Скачать бесплатно! (431 Kb)
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Sitewebdesk
Help desk software solutions from sitehelpdesk.com. Designed for Customer support over the web. Ключевые слова:
helpdesk software, help desk software, helpdesk, software, CRM
Скачать бесплатно! (10.84 Mb)
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Web Tracks 2011
Web Tracks is Help Desk Software, PC Inventory Software, Asset Management Software, and Purchasing Software all in one. The program audits and keeps track of PC's, related peripherals, software media, software licensing, documentation, and more... Ключевые слова:
Help Desk, Asset Management, PC Inventory, Software Audit
Скачать бесплатно! (25.91 Mb)
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SupportPortal
Web based Help Desk and Customer Support Software that combines full featured help desk functions with live help, knowledgebase, forum, newsletters and download modules in one collaborative package intended to use in B2B or B2C environments. Ключевые слова:
help desk software, helpdesk, service desk, support ticket software, web based
Скачать бесплатно! (2.77 Mb)
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Web Help Desk
Web Help Desk is surprisingly affordable, incredibly easy to use IT help desk software with Web-based ticketing, change management, IT asset management, knowledge base, and more! Ключевые слова:
IT asset management, helpdesk, IT help desk
Скачать бесплатно! (32 Mb)
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Spiceworks IT Management Desktop
Spiceworks is a free agent-less network inventory, monitoring, helpdesk, reporting software. Ключевые слова:
network monitoring, network management, help desk software, TFTP server, SNMP v3 support
Скачать бесплатно! (27.27 Mb)
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Macros
Macros - Help Desk Reply Automation and Macro Software.
Macros allows you to store your commonly typed information and recall it instantly using hotkeys. (EG. F1, F2 etc...)
it is the ultimate time saving tool for your help desk support staff, ideal Ключевые слова:
Macros, help desk, help desk software, macro, type
Скачать бесплатно! (975 Kb)
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InsTIL
InsTIL help desk software has a modular, pre-integrated set of six modules that allows you to choose the functionality your business needs, with scalability to address growing needs. Ключевые слова:
Help desk, service desk, help desk software
Скачать бесплатно! (11.9 Mb)
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