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Powerful tool for managing customer info

Call Center CRM


Voicent's Call Center CRM is a powerful software tool for managing customer interactions in call centers or sales organizations

Ключевые слова:
call center CRM, call center management, VOIP call center, customer relationship management, customer data management

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Lock the screen during a phone call.

Phone ScreenLock


Phone ScreenLock Lock the screen during a phone call. Now there is no risk to start another program because of a casual touch of the screen with a cheek or fingers.

Ключевые слова:
screen, screenlock, phone, windows, windows mobile

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Venux Connect. Communicate. Search. Share.

Venux Connect


Venux Connect is a communication tool that provides secure communication for you and your contacts through video call, audio call, and chat. The application simplifies the process of sharing files and screen sharing.

Ключевые слова:
Secure communication, video call, audio call, secure chat, screen sharing

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Venux Connect. Communicate. Search. Share.

Venux Connect for Windows


Venux Connect is a communication tool that provides secure communication for you and your contacts through video call, audio call, and chat. The application simplifies the process of sharing files and screen sharing.

Ключевые слова:
Secure communication, video call, audio call, secure chat, screen sharing

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VaxVoIP SDK for VoIP call recording Server.

VaxVoIP SIP Recording SDK


VaxVoIP Recording SDK offers a new, flexible approach that integrates multiple advanced features, empowering users to create their own VoIP Call Recording Server.

Ключевые слова:
VoIP, SIP REC, call recoder, SIP REC protocol, sip sdk

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Программа тарификации для мини АТС

WinTariff with USA and Canada database


WinTariff предназначен для сбора информации о звонках, проходящих через мини АТС , их оперативного контроля, анализа и тарификации.

Ключевые слова:
call accounting, call logging, call log, smdr, cdr

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The 3rd Generation PBX System

BizPBX


BizPBX is the world first communication system that realizes the free connection among three different networks Skype, PSTN and SIP.

Ключевые слова:
The 3rd Generation PBX System, Skype exchange, Skype PBX, Skype gateway, PSTN to Skype

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Call Center Software - call center management

Call Center Manager


Call Center Software to manage campaigns and monitor Agents. Features auto pacing; maintain drop rate threshold to satisfy FTC requirement; live-call whisper coaching; real time call center visibility and reports; predictive dialer or auto dialer

Ключевые слова:
Call center managerment software, call center software, agent monitor and coaching, auto pacing, drop rate

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CRM Dashboard is complete agent software

CRM Dashboard


CRM Dashboard is unified agent desktop software that puts the customer at the center of all interactions: phone, text message, email, and social media. With Dashboard, agents can deliver a superior customer experience with your organization.

Ключевые слова:
call center CRM, CRM, Dashboard, VOIP call center, customer relationship management

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Call Center Planning and Optimization

AnswerWIN


AnswerWIN is a Software Tool for Planning and Optimization of Call Center staffing requirements.The core of this product is a new forecasting methodology on caller behavior.

Ключевые слова:
Call Center Planing, Call Center Optimization, Call Center Staffing, Agent Occupation, Service Level

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