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Itil v3
Why would the customer buy information technology services and what are their exact, core needs in terms of itil exams, itil foundation certification exam, itil foundation exam questions, itil foundations exam, itil practice exams, itil sample exam Ключевые слова:
itil certification, itil exam, itil foundation, itil foundation certification, itil jobs
Скачать бесплатно! (3.03 Mb)
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HelpSTAR - Help Desk Software
Help Desk Software (from $4995, 45 day MBG) HelpSTAR supports ITIL processes for best-practice service management, including: ?· Problem Management and Incident Management ?· Change Management ?· Knowledge Management Ключевые слова:
HelpDesk, Help Desk, Help Desk Software, Support Desk, IT support desk
Скачать бесплатно! (5.88 Mb)
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ManageEngine ServiceDesk Plus
ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Mgmt software whose features include software license tracking, contract mgmt, purchase mgmt & knowledge mgmt functionalities. ITIL ready version is also available Ключевые слова:
Help Desk, ITIL help desk, ITIL, Service Desk, Asset Management
Скачать бесплатно! (32 Mb)
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Jet Service Desk
High-speed HelpDesk/Service Desk system which includes following workflows: Request Management, Incident Management, Problem Management, Change Management, Service Asset and Configuration Management, Service-Level Management, Knowledge Management. Ключевые слова:
Service Desk, HelpDesk, ITIL, Request Management, Incident Management
Скачать бесплатно! (3.74 Mb)
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ITIL Foundation Level Certification Exam Simulator
The features of ITIL Foundation certification Exam Simulator include 250+ questions, Support for Multiple choice single answer, Flash card information, Detailed help file. Ключевые слова:
ITIL, ITIL Exam, ITIL Foundations, ITILF exam, ITIL V3
Скачать бесплатно! (6 Mb)
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Polar Help Desk
Polar Help Desk is a web based help desk that helps you organize support department. With email integration, incident management, enables your organization to manage support services to your employees and customers through a help desk portal. Ключевые слова:
web based help desk, help desk, helpdesk, technical support, help desk software
Скачать бесплатно! (16.78 Mb)
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FireScope BSM:BE
FireScope Business Service Management, Business-Edition (BE) is the first BSM solution on the market available as a free, downloadable trial. Everything you need to better align IT with the business is included in this 400 meg virtual machine. Ключевые слова:
BSM, Service, ITIL, Management, Monitoring
Скачать бесплатно! (32 Mb)
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ActiveXperts Helpdesk System
ActiveXperts HelpDesk System is a powerful, web enabled support management system designed for help desks, call centers, customer support centers and ICT departments. Designed to provide a complete support solution, to streamline helpdesk processes. Ключевые слова:
Helpdesk, help desk, servicdesk, service, itil
Скачать бесплатно! (4.29 Mb)
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ITIL Foundation Practice Tests
The features of ITIL Foundation certification Exam Simulator include 250+ questions, Support for Multiple choice single answer, Flash card information, Detailed help file. Ключевые слова:
ITIL certification, ITIL Exam, ITIL Foundation, ITIL questions, ITIL test
Скачать бесплатно! (1.5 Mb)
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Polar Help Desk Free
Polar Help Desk Free is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. Ключевые слова:
web based help desk, help desk, helpdesk, technical support, help desk software
Скачать бесплатно! (9.49 Mb)
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