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	Call Center CRM Voicent's Call Center CRM is a powerful software tool for managing customer interactions in call centers or sales organizations Ключевые слова: call center CRM, call center management, VOIP call center, customer relationship management, customer data management Скачать бесплатно! (402 Kb)

	CRM Dashboard CRM Dashboard is unified agent desktop software that puts the customer at the center of all interactions: phone, text message, email, and social media. With Dashboard, agents can deliver a superior customer experience with your organization. Ключевые слова: call center CRM, CRM, Dashboard, VOIP call center, customer relationship management Скачать бесплатно! (402 Kb)

	Lokad Call Center Calculator Don't waste time or money on your call center schedules. Start optimizing staff levels. Import data from call center applications (or from Excel). 1-click staff optimization report. Convert call volumes into optimal numbers of operators. Ключевые слова: call, center, forecasting, scheduling, volume Скачать бесплатно! (2.19 Mb)

	ErlangXLS ErlangXLS provides Excel AddIns to calculate Call Center staffing requirements based on the widely used formulas of Erlang C und Erlang B. Ключевые слова: Call Center Planning, Call Center Staffing, Call Center Occupation, Service Level, Erlang C Скачать бесплатно! (263 Kb)

	AnswerWIN AnswerWIN is a Software Tool for Planning and Optimization of Call Center staffing requirements.The core of this product is a new forecasting methodology on caller behavior. Ключевые слова: Call Center Planing, Call Center Optimization, Call Center Staffing, Agent Occupation, Service Level Скачать бесплатно! (2.06 Mb)

	Advanced Call Center Программный автоответчик с определителем номера телефона вызывающего абонента. Поддерживает запись звонков, адресную и телефонную книгу, "черные" и "белые" списки абонентов. Позволяет проговаривать номер звонящего абонента через синтезатор голоса. Ключевые слова: phone, call, caller, telephone, telephone answering machine Скачать бесплатно! (2.33 Mb)

	Digital AntiVirus Dialers Worm BHOs Digital AntiVirus Dialers Worm BHOs will protect you by scanning your entire computer system against a database of thousands of known spyware and adware threats and then alert you to any infections found. Ключевые слова: AntiVirus Dialers Worm BHOs, Dialers, Worm, BHOs Скачать бесплатно! (3.33 Mb)

	Digital AntiSpy Trackware Time Bomb Dialers Digital AntiSpy Trackware Time Bomb Dialers - When new spyware is detected on one computer it automatically sends what it has learned about the new threat to the central server where it creates an instant fix. Ключевые слова: AntiSpy Trackware Time Bomb Dialers, Trackware, Time, Bomb, Dialers Скачать бесплатно! (4.22 Mb)

	Call Center Manager Call Center Software to manage campaigns and monitor Agents. Features auto pacing; maintain drop rate threshold to satisfy FTC requirement; live-call whisper coaching; real time call center visibility and reports; predictive dialer or auto dialer Ключевые слова: Call center managerment software, call center software, agent monitor and coaching, auto pacing, drop rate Скачать бесплатно! (402 Kb)

	PrettyMay Call Center for Skype PrettyMay Call Center for Skype (PMCCS) is a 100% software-based Skype PBX that replaces traditional proprietary hardware PBX / PABX. It allows SMBs to quickly and affordably implement a Skype PBX (aka PABX) system with auto-attendant... Ключевые слова: Skype PBX, IVR, Voicemail, Auto-attendent, Musicinformation on hold Скачать бесплатно! (11.13 Mb)